The door is opened where the car sits and you are on your way.
Front door, back door, patio slider, garage side door. All opened on site.
A locked trunk is opened on site for most vehicles.
Lockouts happen at every hour, so we work every hour. Two in the morning is treated like two in the afternoon.
Being locked out is stressful mostly because you do not know what happens next. That part, at least, we can settle before the technician gets there.
Where you are, what kind of door or vehicle it is, and whether anyone or any animal is shut inside. That last answer changes the order of the day.
Photo ID against the address, or the registration for a vehicle. This is not a formality and it is not negotiable; it is the reason the service is worth calling.
The door is opened with you present. You will be told what the lock is and what condition it is in, because that decides the next part.
If the lock was the problem rather than the keys, you hear that and decide. If it was just the keys, a spare can be cut before the technician leaves.
If the door is standing open to the street or somebody is shut inside, say that first when you call. Everything else in the list can wait; that cannot.
Call now - we cover High Point and every town around it.
